A person washing hands with soap at Amora Hotel Melbourne



We would like to assure you that your Amora Hotel Riverwalk Melbourne team is committed to the health and wellbeing of all its guests, visitors and hotel staff.

We are working as a team to proactively and constantly remain up-to-date, ensuring we are following all official guidelines and communication provided to us by the Australian Government Health Department and the Tourism Accommodation Association (TAA).

Below are relevant links to our COVIDSafe protocols and procedures:


Our focus is to ensure a safe environment for our guests and staff. We ask that anyone who is at risk, according to the official advice, please refrain from attending the hotel.

Visit the Department of Health & Human Services Victoria website for the latest updates.

We are taking the following steps to manage the risk of spreading the virus:

Covid 19 Social Distancing icon used at Amora Hotel Melbourne

Social Distancing

Social distancing is encouraged in accordance with local Government guidelines, by providing signage around hotel, reminding all of the 1.5m rule.

COVID-19 Masks & Gloves icon used at Amora Hotel Melbourne

Masks & Gloves

Our staff are utilising personal protective equipment (PPE) and are trained on the importance of wearing appropriate protective gear in an effort to provide a safe environment for all guests and staff members.

Disinfected Guest Key cards icon used at Amora Hotel Melbourne

Disinfected Guest Key Cards

Clean and sanitised key cards are provided upon check-in.

Enhanced Sanitation icon used at Amora Hotel Melbourne

Enhanced Sanitation

Increased frequency of cleaning and disinfecting in all guest rooms, public spaces, back of house areas, in particular high touch point zones, including light switches, remote controls, telephones, door handles etc. 

Reinforcing Hand Hygiene icon used at Amora Hotel Melbourne

Reinforcing Hand Hygiene

Ample hand sanitising stations have been installed throughout the hotel for both guests and staff. Visible signage throughout the hotel is also provided to remind guests and staff of personal hygiene.

Housekeeping & Laundry icon used at Amora Hotel Melbourne

Housekeeping & Laundry

Laundry services (washing of towels and bedding) are provided in accordance with local Government guidelines. Guests can request delivery of additional toiletries, towels, linens, tea/coffee, mini-bar etc, without having a housekeeper enter the room.

Room Service & Deliveries icon used at Amora Hotel Melbourne

Room Service & Deliveries

Guest will be notified of room service delivery with a knock on the door from our staff. 

Bar & Restaurant icon used at Amora Hotel Melbourne

Bar & Restaurant

Social distancing is adhered to and new floorplans have been designed for staff training purposes. Both bar and restaurant offer socially distanced dining in accordance with local Government regulations, offering table service while you relax and we serve.

Team Training icon used at Amora Hotel Melbourne

Team Training

Hotel staff and contractors are fully trained on all new protocols relating to COVID-19 prevention including cleaning, hygiene, use of PPE, social distancing and back of house procedures.

Meetings & Events icon used at Amora Hotel Melbourne

Meetings & Events

Tables and chairs spaced apart to ensure social distancing in accordance with local Government regulations. New floorplans designed for each meeting and event room setup.