Social distancing is encouraged in accordance with local Government guidelines, by providing signage around hotel, reminding all of the 1.5m rule.

Our staff are utilising personal protective equipment (PPE) and are trained on the importance of wearing appropriate protective gear in an effort to provide a safe environment for all guests and staff members.

Clean and sanitised key cards are provided upon check-in.

Increased frequency of cleaning and disinfecting in all guest rooms, public spaces, back of house areas, in particular high touch point zones, including light switches, remote controls, telephones, door handles etc. 

Ample hand sanitising stations have been installed throughout the hotel for both guests and staff. Visible signage throughout the hotel is also provided to remind guests and staff of personal hygiene.

Laundry services (washing of towels and bedding) are provided in accordance with local Government guidelines. Guests can request delivery of additional toiletries, towels, linens, tea/coffee, mini-bar etc, without having a housekeeper enter the room.

Guest will be notified of room service delivery with a knock on the door from our staff. 

Social distancing is adhered to and new floorplans have been designed for staff training purposes. Both bar and restaurant offer socially distanced dining in accordance with local Government regulations, offering table service while you relax and we serve.

Hotel staff and contractors are fully trained on all new protocols relating to COVID-19 prevention including cleaning, hygiene, use of PPE, social distancing and back of house procedures.

Tables and chairs spaced apart to ensure social distancing in accordance with local Government regulations. New floorplans designed for each meeting and event room setup.