Careers at Amora Hotels and Resorts
Amora Hotel Group Job Openings
Assistant Front Office Manager
Who We Are
Amora Hotel Jamison Sydney, a part of the Amora Hotels Group, is a 415 - room hotel located in the heart of the Sydney CBD, adjacent to Wynyard station. As a family - owned Hotel, with multiple Food and Beverage outlets, Conferencing facilities and recreational amenities including an indoor pool, a spa and a sauna, we pride ourselves on providing outstanding guest services whilst adding a personal touch to everything we do. To be able to provide this level of service and create a family-like atmosphere for all our guests, we practice the same family-like approach in the way we treat our team members. We would like to be able to share this driven, fun and friendly environment with you so if this introduction has caught your attention, please read on!
The Role:
We currently have a fantastic and challenging career opportunity for a motivated Assistant Front Office Manager to join our dynamic Rooms Division Team.
The Duties:
Reporting to the Front Office Manager, you will provide assistance in all hotel operations, in addition to providing support and training in all Front Office related areas within the hotel. You will also be responsible for the entire hotel operations in the absence of senior management. You will be responsible for creating "It's a Pleasure..." attitude for the guest satisfaction by assisting them with all aspects of their stay from their arrival to their departure as well as related administrative duties.
This is a perfect role for a Duty Manager, or a Sr. Supervisor who is eager to work towards a career in Rooms Division and keen to join a fun and dynamic team.
The successful candidate will possess the following experience and skills:
- As the first point of contact for the hotel, you are very service-orientated
- You possess exceptional communication and problem-solving skills
- You have sound financial capabilities and ability to identify new revenue opportunities
- You will have the ability to multi-task and manage time efficiently
- Be able to challenge and influence hotel to improve service level and operational standards
- Coach and mentor team members for professional development and career progression
- Previous experience in a similar role and knowledge of OPERA CLOUD PMS will be advantageous
- Ability to work in a fast-paced environment & prioritise workload
- You must meet the legal requirements to live & work in Australia
- RSA & First Aid Certificate
The offer:
Our people are our most valuable. We offer:
- Competitive salary
- Complimentary duty meals
- Dry cleaning
- Discounted accommodation throughout the Amora Hotels & Resorts.
AMORA'S VALUES
ACCOUNTABILITY
We hold personal responsibility for our own work and actions by
always doing the right thing to create a successful, open and honest environment.
SERVICE EXCELLENCE
We deliver meaningful guest experiences by providing outstanding
and personable service. We extend the same warm hospitality onto our colleagues and local community.
INNOVATION
We are forward and progressive thinkers adapting new ideas to an ever-changing
hospitality industry. We like to be challenged and bring innovative concepts to our hotels
COLLABORATION
We make our people feel empowered to make decisions and take action. We encourage individuality but also a positive team culture which allows us to build a strong collaborative work environment.