Careers at Amora Hotels and Resorts
Amora Hotel Group Job Openings
Front Office Staff - All rounders and Night Auditor
Amora Hotel Brisbane is a 5-star, 296 guest room luxury hotel located in the Brisbane CBD, offering multiple Food & Beverage outlets and extensive Conferencing & Event facilities. As we undergo a full refurbishment will emerge as Brisbane’s newest and luxurious 5 star hotel.
We believe in creating meaningful guest experiences by embracing family like values and investing in our people. Passion and warm hospitality is at the heart of everything we do.
What is your new role?
Imagine a job where your main goal is to make the guest happy! Are you the kind of person who enjoys helping others? Your next role at Amora Brisbane is perfect for you!
We are seeking applications from suitably experienced:
Front Office All Rounders and Night Auditor
Front Office All Rounders work as the face of the Hotel and are one of the main points of contact for our guests. We greet them when they arrive and farewell them at the end of their stay, as well as many other interactions during their stay. The role involves the completion of duty checklists, delivering great guest experiences and assisting other departments when required.
Night Auditor must have a good attention for detail and be good with numbers! You must be available to work an overnight on roster for up to 5 shifts per week. Hours will typically be 11pm – 7am. This will provide a high level of guest experience while providing daily reports including reconciliations and balancing the Hotel transactions from the day along with providing overnight in room dining experience.
Essential Requirements:
- Experience working in a Hotel front office environment
- Service excellence with the ability to communicate with all cultures
- Dynamic, vibrant, confident and professional personality
- Ability to juggle competing demands and instructions.
- Flexibility to work across a 7-day roster including weekends, public holidays
- Physically fit and able to complete a full shift on your feet.
- Immaculate presentation with a perfect smile
Chef de Cusine
Amora Hotel Brisbane is currently undergoing a multi-million dollar refurbishment and will re-emerge as Brisbane’s newest and luxurious 5 star hotel.
We will rebrand of our signature restaurant in early 2024 and are seeking applications to fill our newly created role - Chef De Cuisine
What is my new job?
This hands-on operational kitchen leadership role will manage all aspects of the restaurant kitchen providing all kitchen management for our fine dining experience restaurant, Lobby Bar and in-room dining.
Essential requirements
- Significant experience as a senior chef managing all aspects of a (hotel) kitchen including the kitchen brigade
- Strong leadership ability with motivation for constant service perfection with a commitment to exceeding guest expectations
- Ability to juggle competing demands and remain calm under pressure
- Flexibility to work across a 7-day roster including evenings, weekends, public holidays
- Ability to teach and mentor junior staff
- Computer literate, with particular strong knowledge of Microsoft Excel
We strongly encourage you to apply if you meet the above criteria and are passionate about customer service and the hospitality industry.
What we offer:
Friendly and vibrant working environment, discounted parking, hotel benefits and discounts, uniforms and the opportunity for growth and development in your career.
Assistant Conference Operations Manager (FT)
Amora Hotel Brisbane is located in the heart of the CBD and is currently undergoing a stunning luxury renovation. We are looking for an experienced Assistant Conference Operations Manager with proven leadership skills and a minimum of 2 years’ conference and event experience, preferably in a 5-star environment, to join our high-performing team. Our 296 room hotel features a new à la carte restaurant, a stylish lobby bar and a casual café, in addition to 10 conference and event spaces.
What we offer:
- A supportive working environment with room for growth
- Uniform and dry-cleaning
- Duty meals
- Discounted parking and close to public transport
- Accommodation and F&B discounts
- An employee rewards program.
What you will bring:
- Demonstrated experience supervising a team
- At least 2 years of conference and event experience – preferably 5-star
- Immaculate presentation
- Flexibility and availability to work full-time depending upon business needs (includes, weekends, nights and public holidays)
- Unrestricted Australian work rights
If this sounds like you, please apply now. Interviews will be commencing immediately.
Assistant Front Office Manager
Who We Are
Amora Hotel Jamison Sydney, a part of the Amora Hotels Group, is a 415 - room hotel located in the heart of the Sydney CBD, adjacent to Wynyard station. As a family - owned Hotel, with multiple Food and Beverage outlets, Conferencing facilities and recreational amenities including an indoor pool, a spa and a sauna, we pride ourselves on providing outstanding guest services whilst adding a personal touch to everything we do. To be able to provide this level of service and create a family-like atmosphere for all our guests, we practice the same family-like approach in the way we treat our team members. We would like to be able to share this driven, fun and friendly environment with you so if this introduction has caught your attention, please read on!
The Role:
We currently have a fantastic and challenging career opportunity for a motivated Assistant Front Office Manager to join our dynamic Rooms Division Team.
The Duties:
Reporting to the Front Office Manager, you will provide assistance in all hotel operations, in addition to providing support and training in all Front Office related areas within the hotel. You will also be responsible for the entire hotel operations in the absence of senior management. You will be responsible for creating "It's a Pleasure..." attitude for the guest satisfaction by assisting them with all aspects of their stay from their arrival to their departure as well as related administrative duties.
This is a perfect role for a Duty Manager, or a Sr. Supervisor who is eager to work towards a career in Rooms Division and keen to join a fun and dynamic team.
The successful candidate will possess the following experience and skills:
- As the first point of contact for the hotel, you are very service-orientated
- You possess exceptional communication and problem-solving skills
- You have sound financial capabilities and ability to identify new revenue opportunities
- You will have the ability to multi-task and manage time efficiently
- Be able to challenge and influence hotel to improve service level and operational standards
- Coach and mentor team members for professional development and career progression
- Previous experience in a similar role and knowledge of OPERA CLOUD PMS will be advantageous
- Ability to work in a fast-paced environment & prioritise workload
- You must meet the legal requirements to live & work in Australia
- RSA & First Aid Certificate
The offer:
Our people are our most valuable. We offer:
- Competitive salary
- Complimentary duty meals
- Dry cleaning
- Discounted accommodation throughout the Amora Hotels & Resorts.
AMORA'S VALUES
ACCOUNTABILITY
We hold personal responsibility for our own work and actions by
always doing the right thing to create a successful, open and honest environment.
SERVICE EXCELLENCE
We deliver meaningful guest experiences by providing outstanding
and personable service. We extend the same warm hospitality onto our colleagues and local community.
INNOVATION
We are forward and progressive thinkers adapting new ideas to an ever-changing
hospitality industry. We like to be challenged and bring innovative concepts to our hotels
COLLABORATION
We make our people feel empowered to make decisions and take action. We encourage individuality but also a positive team culture which allows us to build a strong collaborative work environment.