Health And Wellbeing Procedures

For A Clean And Safe Environment

We would like to assure you that your Amora Hotel Jamison Sydney team is committed to the health and wellbeing of all its guests, visitors and hotel staff. We are working as a team to proactively and constantly remain up-to-date, ensuring we are following all official guidelines and communication provided to us by the Australian Government Health Department and the Tourism Accommodation Association (TAA).

Meetings & Events - In collaboration with Encore Event Technologies, we are pleased to present Encores' 'MeetSAFE' guidelines. Click here for more information.

Our focus is to ensure a safe environment for our guests and staff. We ask that anyone who is at risk, according to the official advice, please refrain from attending the hotel. Visit the Australian Government Department of Health website for the latest updates.

We are taking the following steps to manage the risk of spreading the virus:

1. Social Distancing

Social distancing is encouraged in accordance with local Government guidelines, by providing signage around hotel, reminding all of the 1.5m rule.

2. Perspex Guards

Sneeze guards have been installed at hotel reception and Concierge desks, to ensure a safe environment for guests and staff.

3. Masks & Gloves

Our staff are utilising personal protective equipment (PPE) and are trained on the importance of wearing appropriate protective gear in an effort to provide a safe environment for all guests and staff members. Masks are encouraged for indoor settings where you can't maintain a safe distance from other guests as per latest NSW Government guidelines (as at 25.02.22).

4. NSW safe check-in QR code

In line with NSW Public Health (COVID-19) Order, visitors/staff are no longer required to check-in to the hotel with Service NSW COVID Safe Check-In QR Code (as at 25.02.22).

5. Disinfected Guest Key Cards

Clean and sanitised key cards are provided upon check-in.

6. Enhanced Sanitation

Increased frequency of cleaning and disinfecting in all guest rooms, public spaces, back of house areas, in particular high touch point zones, including light switches, remote controls, telephones, door handles etc. 

7. Reinforcing Hand Hygiene

Ample hand sanitising stations have been installed throughout the hotel for both guests and staff. Visible signage throughout the hotel is also provided to remind guests and staff of personal hygiene.

8. Protected TV Remotes

TV remotes are cleaned and sanitised, and are provided in an individually sealed and protective bag.

9. Bar & Restaurant

Social distancing is adhered to where possible and new floorplans have been designed for staff training purposes. Both bar and restaurant offer socially distanced dining in accordance with local Government regulations.

10. Day Spa, Pool Area & Fitness Centre

Increased frequency of cleaning and sanitisation of high touch point areas such as door handles, counters, chairs, tables, pool area, steam room, doors, gym equipment etc.

11. Express Check-Out Available

Express check-out is available in an effort to minimise contact with staff and guests.

12. Payment Methods

Contactless payment for check-in/check-out and bar and restaurant is available.

13. Team Training

Hotel staff and contractors are fully trained on all new protocols relating to COVID-19 prevention including cleaning, hygiene, use of PPE, social distancing and back of house procedures.

14. Meetings & Events

Tables and chairs spaced apart to ensure social distancing in accordance with local Government regulations. New floorplans designed for each meeting and event room setup.

Frequently Asked Covid Related Questions